Staff Guide

Welcome to the DistrictRP Staff Guide! This wiki serves as a reference for any current Staff members. This will be updated as new systems are introduced and new policies are created.

Well, first off, if you're a new Staff member, welcome! This guide is exactly for you to reference whenever dealing with tickets, issues, or deescalating a situation.

Please feel free to edit this page, but make sure the information is correct first! This is what will be used by many new Staff members for however long this server exists, if your unsure please let another staff member deal with it.

Structure

DistrictRP has a structure for its staff team, just like any server that you have ever moderated! This exists in order to prevent abuse with powers, for example a Moderator may have WorldGuard perms and ban/mute/warn perms, while a admin will have the same perms but with extra perms included such as /restart and server console perms.

Keep up the good work and help out the server and maybe you will be a Admin or Senior Admin someday!

Moderators & Trial Moderators

As a Moderator your job is to help moderate the server! You manage punishments, deescalate situations, and make sure the community is a better place. There are many commands that you will use to help moderate the server. These are listed below:

Punishments

During your time as a moderator you will unfortunately have to issue punishments to individuals who do not listen to warnings. The server uses LibertyBans which can give out temporary bans, warnings, perm bans, and mutes.

Warnings are used to warn players of their wrong doing. You can warn somebody by issuing <code>/warn {player-name} {reason}</code>.

Mutes are used to mute players from talking in chat after being warned (usually). You can mute somebody by issuing <code>/mute {player-name} {--duration} {1-9} (reason)</code>.

Temporary Bans are used to temporarily ban a player who has not done enough to be banned forever, but has caused significate harm. You may issue a temp ban by <code>/tempban {player-name} {duration}

Bans are used to punish players permanently, this is used for significate harm that someone has done, such as racism, hate speech, etc. You may issue a ban by doing <code>/ban {player-name}</code>.

Banning ips are for individuals who continue to log in with alt accounts after being banned on their main ip. You may issue either a temporary or full ban of its by <code>/banip {player-name or ip}</code> or <code>/tempbanip {player-name or ip} {duration}</code>

You may remove any of these by adding un- to the command.

Tickets

The server uses a ticket system called TicketManager. This system is for players who need support in-game for vaulting, regioning, etc. The commands are listed below along with steps:

When someone creates a ticket they use <code>/ticket create</code>, this broadcasts to all staff members that this person needs assistance in-game.

Major staff commands include, <code>/ticket claim</code>, <code>/ticket close</code>, <code>/ticket listunassigned</code>, and <code>/ticket teleport</code>. You may also do <code>/ticket list</code> to list all tickets and <code>/ticket history</code> to see all tickets in history made.

Process

When someone creates a ticket you do the following:

1. The ticket creator, reason, and ID will appear.
2. Once this appears if someone else has not claimed it do /ticket claim {ID}.
3. After this do /ticket teleport {ID}.
4. Ask what is the issue.
5. Once they answer fix the issue that they are having to the best of your abilities.
6. Once finished ask if there is anything else.
7. If there is nothing else close the ticket using /ticket close {ID}.

Regioning

Somebody will open either a discord ticket or a in-game ticket. Claim the ticket and follow the ticket steps. The following are useful commands and the process of regioning:

DistrictRP uses WorldGuard, a regioning plugin that allows certain people to break and use items in certain areas. Major commands include, /region define {name} for creating regions, /region remove {id} for removing regions, and /region redefine for renaming a region.

Process

When creating a region for a player or government entity you must do the following:

1. Grab a //wand or use your staff worldedit wand.
2. If it is a cubiod shape (square or rectangle) continue if it isn't do //sel poly and follow those steps (explained later).
3. Right click then left click to get an area for the region that the person or government entity wants.
4. Do /region define {name} to create a region.
5. If it is a government entity keep it and add the specific government role as members.

If this is a player wanting a rental region continue with these steps:

1. Run /as add rent {region-name}
2. To set price run /as setprice {price} {region-name} to set the price (ask what they want).
3. To set duration run /as setduration {number} {days, hours, mins} {region-name}.
4. Once you do those three things and they want a sign for it do /staff-givesign.
5. Run while looking at the sign /as addsign {region-name}.

If the player wants a region removed do the following:

1. If there is a sign present do /as delsign while looking at it.
2. Once you have done that, select the region area and run /as del.
3. After that run /region remove {region-name}.